Access & plans · One plan, every payer portal

Draft the appeal the desk does not write. The coordinator still files it.

The DeskGate Operator Extension (v2.6.8) docks in the coordinator's already signed-in Chrome or Edge session. It drafts the appeal or non-API prior authorization from quoted chart facts, writes [MISS] where the chart is silent, and types into empty portal boxes. The coordinator reviews, attaches files and clicks Submit. One license covers every payer portal for one practice location with up to 5 computers: $980 a month. More computers? Add a license for every 5. Every practice starts with 30 days free.

Questions about BAA terms, a multi-site rollout or an agency agreement? Talk to founder engineering directly. Looking for Switzerland (TARDOC / DSG)? Open DeskGate Schweiz (CHF).

  • 30 daysfree for every practice · card authorized at $0.00 · cancel with one click

  • 1 claimper month covers the license · $980 for one location with up to 5 computers, all portals

  • Zerocase metering, no seat counts and no share of recovered revenue

Step 1 · Plan sizer

Count your computers, not portals or cases.

One license = one practice location with up to 5 computers, all payer portals. Set your locations and computers and the plan follows. Billing agencies that work portals for other practices go to Enterprise.

1 location
3 computers

One license is $980 a month or $9,480 a year (two months free) and covers one location with up to 5 computers. 6–10 computers at a location = 2 licenses. One key carries all your licenses. No volume discounts, zero case counting.

Plan
1 license1 location · up to 5 computers · all payer portals
Price after the free month
$980 / moor $9,480 / yr (2 months free)
Break-even & metering
1 claim / moOne recovered $800 claim covers the month · no revenue share

Every practice starts with 30 days free. After day 30, cancel or keep going; you choose the number of licenses at checkout.

Step 2 · Plans (Schedule S)

Start free for 30 days. Break even on one claim a month.

Every practice starts with a 30-day free trial. Pay monthly, or yearly with two months free. There is no case metering, no share of recovered revenue and no required 12-month commitment.

Practice · clinic · dental office · surgery center

Practice

$980/month

or $9,480/yr (2 months free) · First 30 days $0

  • All payer portals: Availity, CoverMyMeds, UHC, dental carriers, state Medicaid and more
  • One location, up to 5 computers; add a license for every 5 more
  • Zero case metering or collection share
  • In profit from the 1st recovered $800 claim/mo

Larger practice · multi-site group · MSO

More licenses

$980/license/month

or $9,480 per license per year · First 30 days $0

  • Every location needs at least one license
  • Every license covers up to 5 computers
  • One key carries all licenses; no volume discounts
  • Example: 2 locations × 8 computers = 4 licenses = $3,920/mo

Third-party RCM · BPO · billing agency

Enterprise

On request

Scoped with you before any paperwork

  • Agencies working payer portals for many client practices
  • Section 0 provider non-solicit covenant
  • Multi-client volume and onboarding terms
  • Same product rules: quoted facts, human Submit

On every plan, including the free month: appeal and prior-authorization drafts that quote facts already on screen, [MISS] where the chart is silent, typing into empty portal boxes, and a human Submit. Screen reads run on Vertex AI under DeskGate's Google Cloud BAA. Desks bring no API keys.

This page summarizes the offer; the signed order and the business associate agreement control. See the Master Terms.

The 30-day free trial

Proof on your own queue before you pay.

Healthcare software procurement stalls on a catch-22: clinics wait for reference customers, and vendors wait for paying clinics. We break it by giving every practice 30 days free.

  1. No charge for 30 days

    Your card is authorized at $0.00 and the first charge comes on day 30. Cancel before then and you pay nothing. No setup invoice.

  2. Your hardest portal first

    All portals are included, so start where your desk works hardest, such as Availity, CoverMyMeds or a state Medicaid portal. We do not promise a minute count in advance.

  3. A 30-day ledger

    On day 30 the Schedule M ledger shows cases completed per coordinator per day against your pre-period baseline, with no overturn rate claimed. The coordinator remains the filing actor throughout.

Sign-off sits with the practice manager, clinic owner, or billing director. Before a live chart is read, the practice accepts DeskGate's BAA at checkout.

Healthcare funds and MSO sponsors. Evaluating a portfolio-wide rollout, or diligence on the pre-seed SAFE?

Read the SAFE pitch

How access works

Entitlement check, not queue surveillance.

DeskGate does not monitor coordinators, inspect case queues or write patient records to its databases. The license is tied to your practice key, not to case counts.

One check when the extension loads

When the extension or embed loads, it asks one question: is this organization's license key active? If yes, staging turns on for every payer portal. If no, it stays off. That is ordinary software licensing by system capability.

Target buyer
Specialty clinic, dental practice, surgery center or multi-site group
Licensing scope
All payer portals; one license per location and per 5 computers
Verification
The 30-day Schedule M ledger

BAA executed 28 Sep 2026 · deskgate-production

Where screen reads go, and what is not stored

Screen reads go to Gemini on Vertex AI in project deskgate-production, under the Google Cloud BAA executed 28 September 2026. Chart notes and member IDs are not written to DeskGate databases, and the pilot ledger stores a SHA-256 of the payer reference, not the reference. The BAA's terms govern Google's side (Master Terms §4).

Before a live chart is read, the practice accepts its BAA with DeskGate (or the Schedule CH AVV in Switzerland).

Risk split

Execution is ours. The workflow is yours.

We do not underwrite a desk's cohort, payer mix or exception rate. Each side answers for what it controls, which keeps the agreement grounded.

DeskGate is responsible for execution fidelity under the product rules

  • Working inside the coordinator's own signed-in session
  • Staging text only into empty portal fields
  • The human gate: nothing is submitted without a person clicking Submit
  • Hashing the payer reference in the browser before it reaches the ledger

The desk is responsible for workflow parameters

  • The target cohort for the 30-day measurement
  • Which cases are exceptions
  • The people who review each draft, attach files and click Submit

Step 3 · Guided setup & Enterprise intake

Want a guided setup or an agency agreement?

Most practices start the free trial themselves on the pricing card. Use this form for a guided 20-minute setup, a multi-site rollout or an Enterprise agreement. Requests go to contact@deskgate.app. Nothing is charged and nothing is filed from this form. Please do not include patient information.

Setup and Enterprise intake

Name the portals you work hardest, the number of locations and computers, and any baseline you already track.

Page activity

[00:00:00] Planner ready. One license: $980/mo for one location with up to 5 computers, all portals. Agencies: Enterprise on request. Zero case metering.